SMS PRIVACY POLICY

Last updated: August 24, 2025

1. Introduction

At Corwin Matthews Consulting, we value your privacy. This policy explains how we collect, use, disclose, and protect your personal information when sending SMS (text) messages, in compliance with Canadian federal and Saskatchewan privacy laws.

2. Governing Laws

Our SMS practices comply with:

Canada’s Anti-Spam Legislation (CASL)

The Personal Information Protection and Electronic Documents Act (PIPEDA)

Applicable Saskatchewan privacy legislation

3. Express Consent for SMS

We only send SMS messages to individuals who have given us express consent. Consent for SMS is specific and separate from any email or other marketing consents.

4. How We Use Your Phone Number

We collect and use your phone number solely to send SMS messages regarding services, updates, reminders, or promotions from Corwin Matthews Consulting. We will never sell your number, and we will only share it with trusted third-party providers as required to deliver our SMS service.

5. Identifying the Sender

Every SMS will clearly identify Corwin Matthews Consulting as the sender and include valid contact information so you can reach us directly.

6. Opt-Out (Unsubscribe) Policy

You may unsubscribe from SMS messages at any time by replying STOP (or ARRET in French). We will promptly stop sending further messages to that number. To opt back in, reply START or contact us directly.

7. Security and Retention of Data

We take appropriate technical and organizational measures to safeguard your personal information (including encryption and access controls). We retain your phone number only as long as necessary to provide SMS services or comply with legal obligations.

8. Access, Correction, and Complaint

Under PIPEDA, you have the right to:

Request access to the personal information we hold about you.

Ask us to correct inaccuracies.

File a complaint if you believe your personal information has been misused.

To exercise these rights, contact us at:

📧 info@corwinmatthewsconsulting.com

9. Legal Rights in Saskatchewan

You may also have legal recourse under Saskatchewan privacy law if your personal privacy rights are violated.

10. Updates to This Policy

We may update this SMS Privacy Policy from time to time. When changes are made, we will update the “Last updated” date at the top of this page.